This Privacy Policy describes how Green Ribbon (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit GreenRibbonVA.com. For purposes of this Privacy Policy, "you" and "your" means you as the user of GreenRibbonVA.com, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

Please read this Privacy Policy carefully. By using and accessing any of GreenRibbonVA.com, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of GreenRibbonVA.com.

 

 

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

 

 

 

What Personal Information We Collect

 

The types of personal information we obtain about you depends on how you interact with GreenRibbonVA.com. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

 

 

 

Information We Collect Directly from You

 

Information that you directly submit to us through GreenRibbonVA.com may include:

 

- Basic contact details including your name, address, phone number, email.

- Order information including your name, billing address, payment confirmation, email address, phone number.

- Customer support information including the information you choose to include in communications with us, for example, when sending a message through GreenRibbonVA@gmail.com.

 

 

Information We Collect through Cookies

 

We also automatically collect certain information about your interaction with GreenRibbonVA.com ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with GreenRibbonVA.com.

 

 

 

How We Use Your Personal Information

 

- Providing services. We use your personal information to provide you with services in order to perform our contract with you, including - but not limited to - to processing your payments and to enabling you to post reviews.

 

- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for services. This may include using your personal information to better tailor the advertising on our site, social media and other websites.

 

- Communicating with you. We use your personal information to provide you with customer support and improve our website. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

 

 

 

Cookies

 

Like many websites, we use Cookies on GreenRibbonVA.com. We use Cookies to power and improve GreenRibbonVA.com, to run analytics and better understand user interaction with GreenRibbonVA.com (in our legitimate interests to administer, improve and optimize GreenRibbonVA.com). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services on our Site and other websites.

 

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some features and general functionality to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

 

 

 

How We Disclose Personal Information

 

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

 

- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend Green Ribbon, our rights, and the rights of our users or others.

 

 

Security and Retention of Your Information

 

GreenRibbonVA.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by Green Ribbon adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

 

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

 

 

 

Your Rights and Choices

 

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

 

- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.

- Right to Delete. You may have a right to request that we delete personal information we maintain about you.

- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

 

 

 

Complaints

 

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

 

 

 

Contact

 

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at GreenRibbonVA@gmail.com